Useful Information

Hi, I'm Pawcasso! And I'm here to fetch all the help you need.

I’ve rounded up everything you might need to know. From delivery times to earning Pawcasso Points, and everything in between.

Got a question? You’ll probably find the answer here.

I’ve gathered the answers to the most common questions about portraits, products, orders, and more — all in one handy place.

Learn how your Pawcasso creations are made, packed, and delivered free of charge.

Find out how long your portraits take, when to expect your parcel, and how we keep things plastic-free.

Love your portrait as much as your pet. Guaranteed.

We want every portrait to make you smile. And we’re not happy until you are.

Learn how our Pawcasso Promise keeps you covered.

Earn Paw Points every time you shop, share, or refer a friend.

Find out how easy it is to collect and redeem Pawcasso Points for discounts and treats.

We’ve tried to cover everything in the pages above but if we’ve missed something, just let us know!

We’re always happy to help. Whether it’s about a portrait, an order, or you just want to say hello.