A LOT of dogs! Plenty of cats too. And even a few rabbits, horses, parrots, and reptiles. We welcome them all! If you love them, we’ll draw them.

Clear, well-lit photos work best — especially ones that show your pet’s face and personality. But don’t worry, we’ll help you choose the best one after you order.

Absolutely. If you don’t have your photo ready at checkout, you’ll receive a link by email where you can upload it any time.

You’ll receive email updates at each step. Digital portraits are usually ready within 3 days. For printed items, shipping times vary — see our Delivery page for details.

Portraits are usually delivered within 3 days. If it’s been longer, check your spam/junk folder (just in case). You can also see your Order Status here and your Downloads are all here.

Still no luck? Reach out and we’ll fix it right away.

If we haven’t started your portrait yet, we’re happy to help! Send us a message as soon as possible and we’ll do our best.

We offer a growing range of pet-inspired products — including wall art, framed prints, mugs, tote bags, clothing, coasters, mouse mats, stickers, and more.

They’re designed to feature your chosen Pawcasso portrait, but you can also use any photo you upload.

Yes! We think our products look best with our custom pet pawtraits, but you can upload any regular pet photo — no pawtrait needed. Perfect for quick, thoughtful gifts.

Absolutely! You can send a digital gift card instantly, or schedule it to arrive on a special day.

Yes! All our products are produced using low-waste, made-to-order practices and then shipped in 100% recyclable, plastic-free packaging.

All clothing is made using certified organic materials.

And our inks are vegan and eco-friendly too! That means:

• No toxins in the ink.
• No animal by-products used to create the ink, and not tested on animals.
• Safe for use on products for both adults and children.
• OEKO-TEX® certified.

You can read more about our ethical and sustainable credentials here.

We offer a 100% satisfaction guarantee on all portraits — if you’re not happy, we’ll work with you until you are.

In the unlikely event there’s a problem with quality or printing of a product, we’ll always make it right. Just send us a photo and a description of the issue and we’ll arrange a replacement or refund right away.